Cancellation policy
By purchasing a CC Elite Membership, you agree to the recurring billing terms outlined below.
Membership Billing
CC Elite Membership is a recurring subscription that automatically renews at the selected billing interval unless canceled.
Your payment method will be charged automatically at the beginning of each billing cycle using the payment method provided at checkout.
Cancellation Terms
CC Elite Membership requires a minimum 3-month commitment. You may cancel your subscription at any time after the first 3 months.
To cancel your membership, please contact us through our live chat or email us at shopcleanculture@gmail.com.
If you cancel after the initial 3-month period, your membership benefits will remain active until the end of your current billing cycle. No additional renewal charges will be made after cancellation.
Refunds
Membership fees are non-refundable and non-transferable. No full, partial, or prorated refunds will be issued for unused membership time, except where required by applicable law.
Failed Payments
If a renewal payment cannot be processed, we may attempt to charge the payment method again. Membership benefits may be suspended or terminated if payment is not successfully collected.
Membership Changes
Clean Culture reserves the right to modify membership benefits, pricing, or subscription terms at any time. Any changes will apply to future billing periods and will not affect charges already processed.
Contact
If you have questions regarding your CC Elite Membership or need assistance with your subscription, please contact us via live chat or email at shopcleanculture@gmail.com.
